The Buyers attention is drawn in particular to the provisions of paragraph 7 and paragraph 8.
(a) These are the Terms and Conditions of sale which apply to and govern all sales made by RAFT packaging Limited (registered in England and Wales with company number 12517794 whose registered office and main trading address is at The Grange House, 97 High Street, Watton at Stone, Hertfordshire, SG14 3SZ ('The Seller') to any person, company or firm who purchases goods from the Seller ('The Buyer'), whether the Seller is selling via one of its branches or online.
(b) A Contract will be formed between the Seller and the Buyer in accordance with paragraph 2.
(c) By entering into a Contract for the purchase of goods from the Seller, the Buyer accepts and agrees to be bound by these Terms and Conditions. These Terms and Conditions shall apply as the complete and exclusive terms of each Contract to the exclusion of any other terms which are implied by trade, custom, practice or course of dealing, and no variation from the Buyer contained in any documents from the Buyer including but not exhaustively any letter, receipt acknowledgement, or other form shall be effective unless expressly agreed by the Seller in writing.
(d) These Terms and Conditions, and any Contract formed between the Seller and the Buyer, are only in the English language.
(a) All quotations and tenders whether contained in a catalogue, price list or otherwise are not to be considered as an offer by the Seller, and the Seller shall not be bound to sell, until the Seller has communicated acceptance to the Buyer of the Buyer's order in accordance with this paragraph 2.
(b) Where the Seller is selling via one of its branches, a Contract shall only come into existence when the Seller communicates written acceptance to the Buyer of the Buyer's order or otherwise performs any act consistent with fulfilling the order.
(c) When the Seller is selling online, a Contract shall only come into existence when the Seller issues the Buyer with an order confirmation by email. The shopping pages on the Seller's website will guide the Buyer through the steps it needs to take to place an order and the Seller's order process allows the Buyer to check and amend any errors before submitting its order.
(d) Any quotation given by the Seller shall not constitute an offer for sale or a representation that those goods are available for sale. Any quotation shall only be valid for a period of 30 days from its date of issue.
(a) All prices quoted are calculated from costs available at the date of quotation and are exclusive of VAT.
(b) Subject to paragraph 3(c), all prices quoted are inclusive of delivery charges.
(c) The Seller reserves the right to charge the Buyer a delivery surcharge where the value of the Contract does not exceed £100, or where the delivery is out of area. The Seller shall notify the Buyer of any applicable surcharges at the time the Contract is formed.
(d) The Seller reserves the right to increase the quoted price if:
(e) Where prices are quoted online, the prices of the goods will be as quoted on the Seller's website at the time the Buyer submits its order. The Seller takes all reasonable care to ensure that the prices of goods are correct at the time when the relevant information was entered onto the system, however it is always possible that some of the goods may be incorrectly priced. If the pricing error is obvious and unmistakeable and could have reasonably been recognised as a mispricing, the Seller does not have to provide the goods to the Buyer at the incorrect price.
(f) On printed orders the price confirmed is exclusive of artwork and printing which may be charged separately.
(a) Unless otherwise and previously agreed in writing (on each occasion) between the Seller and Buyer, acceptance by the Buyer of goods which have been ordered shall occur upon delivery, or attempted delivery, to the Buyer.
(b) If the Buyer fails to take delivery at the time specified in the Contract the Seller shall be entitled without prejudice to any other rights it may have to either treat the Contract as at an end and resell the goods and/or invoice the Buyer for the goods at which point payment in full shall immediately become due and payable.
(c) For goods which are contracted for delivery by instalment, late delivery of an instalment shall not entitle the Buyer to reject any other instalment under the same Contract.
(d) Any date of delivery given by the Seller to the Buyer shall be an estimate date only and while the Seller will endeavour to comply with any such date, the Seller shall not be responsible for late delivery and time of delivery shall not be of the essence of the Contract.
(e) Without prejudice to the generality of the forgoing, the Seller shall not be liable for late delivery or failure to deliver through any cause which is beyond the reasonable control of the Seller.
(a) At the Seller's option, the Seller may enter into a Rolling Stock or Stock Holding Agreement ('Stock Agreement') with the Buyer and any additional terms and conditions contained in such Stock Agreement shall be incorporated into the Contract. In the event of any inconsistency between these Terms and Conditions and any Stock Agreement, these Terms and Conditions shall prevail to the extent of any inconsistency.
(a) All goods are at the Buyer's risk from the time that delivery, or attempted delivery, takes place at the location stipulated in the Contract.
(b) Goods shall remain the sole and absolute property of the Seller as legal and equitable owner of the goods until payment for the goods due under the Contract and payment of all other sums due to the Seller from the Buyer have been received in full by the Seller.
(c) Where payment is made by cheque the Seller shall be treated as not having received payment until that cheque has been honoured and the amount credited to the bank account of the Seller.
(d) Until the property in the goods passes to the Buyer, in accordance with paragraph 6(b), the Buyer shall:
(e) The Seller shall be entitled to serve notice on the Buyer indicating its intention to retake possession of the Seller's goods if the Buyer is in breach of the payment terms under the Contract or if the Seller reasonably considers that its property is in jeopardy or the Buyer becomes (or the Seller reasonably believes the Buyer is about to become) subject to any of the events listed in paragraph 11(iii). On receipt of such notice from the Seller, the goods shall be immediately delivered to the Seller, and/or the Seller by its employees or agents shall have the right (without trespass) to enter upon any land, building or vehicles of the Buyer to take possession of the goods.
(f) On termination of the Contract, howsoever caused, the Seller's (but not the Buyer's) rights contained in this paragraph 6 shall remain in effect.
(a) The Buyers warrants that it is purchasing the goods from the Seller as a business and not as a consumer.
(b) For the avoidance of doubt, the Seller reserves the right to reject any order received from a consumer.
(c) For the purposes of this paragraph 7, 'consumer' shall mean a natural person who is acting for purposes which are wholly or mainly outside such person's trade, business, craft or profession.
(a) Subject to paragraph 17, in any case where it is established to the satisfaction of the Seller that there has been a short delivery, or a failure to deliver the goods to their destination or that the goods have been damaged (whether wholly or in part) prior to delivery, the Seller will (at its option) replace or repair the goods, or refund the price of the goods provided that:-
(b) Except in the case of any goods (or part of the goods) which are manufactured by a third party and where the provisions of paragraph 8(e) shall apply, the Seller warrants that any goods supplied will at the time of delivery and for a period of 6 months from the date of delivery:
(c) If the goods fail to comply with the warranty set out in paragraph 8(b), provided the Buyer has paid for the goods in full, the Seller shall:
(d) The Seller shall not be liable for the goods failure to comply with the warranty set out in paragraph 8(b) if:
(e) In the case of goods (or any part of goods) which are manufactured by a third party, the Seller shall use its reasonable endeavours to pass on to the Buyer the benefit of any express guarantee or warranty received by the Seller from the manufacturer or supplier of the goods (or part of goods).
(f) Where the goods are required for a purpose other than the normal or usual purpose for which such goods are commonly supplied then no condition or warranty or fitness for the purpose of goods shall be implied unless the Buyer has made known to the Seller in writing the exact purpose for which the goods are intended to be used, and the Seller has expressly acknowledged in writing to the Buyer prior to the date the Contract is formed, that the goods are suitable for such purpose.
(g) Except as set out in the Contract, any other implied term, condition or warranty, statutory or otherwise, as to the quality of the goods sold or their fitness for any particular purpose or as to their correspondence with any description or sample is excluded to the fullest extent permitted by law.
(h) The Seller shall not be bound by any statement, warranty or representation given by or made on its behalf unless specifically stated in writing and expressly signed stating it is to be incorporated in the Contract and the Buyer expressly acknowledges and agrees that it has not relied on any statement, warranty or representation which is not incorporated in the Contract.
(i) Subject to paragraph 8(k) The Seller shall be under no liability if the goods are not paid for by the due date.
(j) Subject to paragraph 8(k)the Seller's total liability in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the value of the goods.
(k) Nothing in the Contract shall limit or exclude the Seller's liability for:
Subject to paragraph 8(k) the Seller shall not in any event be liable to the Buyer in contract or tort or otherwise for any indirect or consequential loss or damage whenever or howsoever arising.
(a) Unless otherwise agreed in writing by the Seller, where the Buyer has an existing and valid credit account with the Seller, all invoices shall be paid in full by the Buyer by or on 30 days after goods delivery date.
(b) Where the Buyer does not have an existing and/or valid credit account with the Seller, all invoices shall be paid by the Buyer at the point the Contract is formed in accordance with paragraph 2.
(c) Time of payment shall be of the essence of the Contract. If the Buyer is in default the Seller may:
(d) The Buyer shall pay all amounts in full without any setoff, counterclaim, deduction or withholding (except for any deduction or withholding required by law).
(e) The Seller shall have the right to charge the Buyer for any and all reasonable legal costs incurred by the Seller arising out of or in connection with the Seller recovering its debts from, or otherwise enforcing its rights against, the Buyer. Nothing in this paragraph 10(a) shall prejudice any statutory right that the Seller may have to charge interest on such debts owing.
(a) The Seller shall have the option (without prejudice to any of its other rights against the Buyer) by notice in writing to the Buyer to terminate any Contract between the Seller and the Buyer or to suspend delivery in the following events: -
(b) The Buyer shall have no right to cancel an order or terminate the Contract except where the Seller has given its consent in writing. In such circumstances, the Seller reserves the right to charge the Buyer a restocking fee equivalent to 15% of the value of the Contract.
No failure or delay by the Seller to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
The Seller shall not be liable for failure to perform the Contract whether wholly or in part if the failure is caused wholly or partly by any circumstance or circumstances outside the control of the Seller.
Where the goods supplied consist of containers, wrappers or other articles intended for use in connection with any food, drug or substance of a volatile, delicate or fragile nature, the Buyer shall satisfy himself that such food, drug or other substance is not or is not likely to be affected by any material used in the printing of, or manufacturing of, such wrappers, containers or other articles. The Seller shall not be liable to the Buyer in respect of any claim alleging that such food, drug or other substance has been adversely affected and the Buyer shall indemnify and keep indemnified the Seller from and against all liability by third parties in respect of any claim that any such food, drug or other substance has been adversely affected and caused the third party loss damage or expense.
The Buyer shall indemnify the Seller against all liabilities, costs, expenses, damages and losses suffered or incurred by the Seller in connection with any claim made against the Seller for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with the Seller's use of the Buyer's designs, plans or specifications. This paragraph 15 shall survive termination of the Contract.
(a) Unless specific warranties in writing are provided by the Seller, all sizes referred to on any price lists, estimates or brochures are approximate only.
(b) Any samples, drawings, descriptive matter, or advertising produced by the Seller and any descriptions or illustrations contained in the Seller's catalogues or brochures or reproduced on the Seller's website are produced for the sole purpose of giving an approximate idea of the goods described in them. They shall not form part of the Contract or have any contractual force.
(a) The Seller cannot guarantee exact quantities in respect of any goods supplied and shall be deemed to have fulfilled its obligation under the Contract by delivery or manufacture of a quantity plus or minus ten percent of the quantity specified in the Contract and the Buyer shall pay the contract rate for the actual quantity delivered.
(b) On delivery of goods supplied, it is the Buyers responsibility to check the quantity of the goods and report any discrepancies to the Seller within a reasonable time frame.
Designs originated by the Seller remain the Seller's intellectual property unless expressly assigned to the Buyer in writing by the Seller.
(a) No responsibility or liability shall be accepted by the Seller for any errors in proof approved by the Buyer.
Where the goods consist of printed items, alterations from the original copy on or after the first proof is approved by the Buyer, may be subject to any additional charge.
Where palletised deliveries are requested or necessary, pallets may be charged extra. Pallets may be subsequently returned at the Buyer's expense and risk, and provided they are returned in the same condition as delivered, the cost of the pallets (but not the delivery cost) will be credited to the Buyer at the price originally charged.
Except where agreed in writing the Seller shall be deemed to have fulfilled its obligations under the Contract by producing goods within the tolerances laid down by the Packaging and Industrial Films Association (P.I.F.A). In general dimensions will be controlled to within plus or minus 3% and film gauge to within plus or minus 10%.
Whilst the Seller will take all reasonable steps to try to match film colours, clarity, haze and slip specifications, this cannot be guaranteed and the Contract shall be deemed to have been performed by delivery of goods of the general shade, density of colour and the general clarity, haze and slip stipulated.
Different levels of electrostatic discharge protection are required for different electronic devices. It is the responsibility of the Buyer to determine the suitability of anti-static materials for the intended application and the Buyer shall assume all risk and liability, direct or consequential, arising out of the use of such products.
(a) If a dispute arises out of or in connection with the Contract or the performance, validity or enforceability of it (Dispute) then:
(b) Notwithstanding clause 25(a), the Seller shall at any time at its sole option have the right to refer any Dispute to any court with competent jurisdiction, which courts shall have exclusive jurisdiction in relation to the Dispute, in accordance with clause 26.
The Contract is governed by, and is to be construed in accordance with, English Law and the Seller and the Buyer irrevocably submit to the exclusive jurisdiction of the English Courts.
The Contracts (Rights of Third Parties) Act 1999 is expressly excluded from the Contract.
(a) The Buyer may not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract without the Seller's prior written consent.
(b) Notices shall be deemed to have been duly given if sent by pre-paid first class post, fax or email transmission (confirmed by pre-paid first class post) or personal delivery. Notices given by post shall be deemed to have been given 2 business days after dispatch and notices given by fax or email transmission or personal delivery on the date of transmission or delivery.
(c) If any provision or part of any provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part of any provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
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